Privacy Policy

1. Information We Collect

We collect information that is necessary to provide, maintain, secure, and improve the Service.

The types of information we may collect include the following.

1.1 Account Information

When you create or access a Time Ledger account, we may collect:

• Email address
• Name or display name, if provided by your authentication provider
• Account identifier
• Authentication and account-related information
• Information necessary to maintain your login session

You may sign in using supported authentication methods, which may include:

• Email verification codes
• Google Sign-In
• Sign in with Apple

When you use a third-party authentication provider, we receive only the information that the provider makes available to us according to your authorization and the provider's policies.

For example, when using Sign in with Apple, Apple may provide a private relay email address instead of your personal email address if you choose Apple's Hide My Email feature.

We do not receive or store your Google or Apple account passwords.

1.2 Time Tracking and Work Information

Time Ledger is a time-tracking and income-management application. When you use the Service, you may provide information such as:

• Work dates
• Start and end times
• Duration of work sessions
• Break duration
• Hourly rates
• Fixed project amounts
• Billing types
• Overtime information
• Notes associated with work sessions
• Project names
• Client names
• Project and client relationships
• Estimated project hours
• Earnings and calculated amounts

This information is used to provide the core functionality of Time Ledger, including time tracking, project management, client management, earnings calculations, reports, and related features.

We do not use the content of your work records for advertising purposes.

1.3 Subscription and Purchase Information

If you purchase a Time Ledger subscription, we may receive information necessary to determine and manage your subscription status, such as:

• Subscription product identifier
• Subscription type
• Subscription status
• Purchase or transaction identifiers
• Subscription start and expiration information
• Information received from Apple or other supported app stores for subscription verification

Payments are processed by the applicable app store or payment provider.

We do not receive or store your full credit card number, bank account number, or other complete payment credentials through the Time Ledger application.

For Apple App Store purchases, Apple processes the payment and provides subscription-related information necessary for us to provide the purchased functionality.

1.4 Device and Technical Information

When you use the Service, certain technical information may be processed automatically, including information such as:

• IP address
• Device type
• Operating system and version
• App version
• Basic device and network information
• Authentication and security information
• Error and diagnostic information
• Timestamps associated with requests

We use this information primarily to operate, secure, troubleshoot, and improve the Service.

We do not use device information to build advertising profiles or to track you across other companies' apps and websites.

We may use third-party analytics services, as described in Section 12, to understand how our website is used and to improve the Service. These services are used for analytics purposes and not for the advertising profiles or cross-site tracking described above.

1.5 Information You Provide to Us

You may voluntarily provide additional information when you:

• Contact customer support
• Report a problem
• Provide feedback
• Request account assistance
• Request deletion of your account or data

We use this information only as reasonably necessary to respond to your request, provide support, maintain security, or improve the Service.

2. How We Use Your Information

We use information collected through the Service for the following purposes:

2.1 Providing the Service

We use your information to:

• Create and maintain your account
• Authenticate your identity
• Keep you signed in
• Store and synchronize your time records
• Manage projects and clients
• Calculate work duration and earnings
• Provide subscription features
• Provide cloud backup and synchronization
• Process account-related requests

2.2 Security and Fraud Prevention

We may use technical and account information to:

• Authenticate requests
• Detect unauthorized access
• Protect accounts and systems
• Prevent abuse and fraudulent activity
• Investigate security incidents
• Maintain the integrity of the Service

2.3 Service Maintenance and Improvement

We may use technical and diagnostic information to:

• Identify bugs
• Diagnose errors
• Monitor system reliability
• Improve application performance
• Develop and maintain the Service

2.4 Customer Support

When you contact us, we may use information you provide to:

• Respond to your questions
• Troubleshoot problems
• Investigate technical issues
• Process requests relating to your account

2.5 Legal Compliance

We may process information when reasonably necessary to:

• Comply with applicable laws and regulations
• Respond to lawful requests from authorities
• Establish, exercise, or defend legal claims
• Protect our rights, users, property, or services

3. How We Share Information

We do not sell your personal information.

We do not rent your personal information to third parties.

We may disclose information only when reasonably necessary to operate the Service, provide requested functionality, protect our systems, or comply with legal obligations.

3.1 Service Providers

We may use trusted third-party service providers to help operate the Service.

These providers may process information on our behalf for purposes such as:

• Cloud hosting
• Database hosting
• Authentication
• Infrastructure and security
• Email delivery
• Subscription verification
• Application functionality
• Technical support

These service providers are permitted to process information only as necessary to provide services to us and are expected to protect the information appropriately.

3.2 Authentication Providers

If you choose to sign in using Google or Apple, information may be exchanged with the applicable authentication provider as necessary to authenticate your account.

Your use of these services is also subject to the privacy policies of the respective providers.

3.3 Apple App Store

If you purchase a subscription through the Apple App Store, Apple processes the transaction according to Apple's applicable terms and privacy policies.

We may receive transaction and subscription information necessary to verify your purchase and provide subscription benefits.

We do not control Apple's processing of payment information.

3.4 Legal Requirements

We may disclose information if we reasonably believe that disclosure is necessary to:

• Comply with applicable law
• Respond to a valid legal process
• Protect the rights or safety of users or other persons
• Prevent fraud, abuse, or security threats
• Protect the rights, property, or security of Time Ledger

3.5 Business Transfers

If Time Ledger or substantially all of its assets are acquired, merged, reorganized, or transferred, information associated with the Service may be transferred as part of that transaction.

Any such transfer will remain subject to applicable privacy laws and the protections described in this Privacy Policy, where required.

4. Data Retention

We retain personal information only for as long as reasonably necessary to provide the Service, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

We retain your account information and user-created content while your account remains active. If you delete your account, we will delete or anonymize associated personal information within 30 days, unless we are required or permitted by law to retain certain information for a longer period.

Certain information, such as security logs, backups, transaction records, or information required for legal compliance, may be retained for longer periods where necessary. Backup copies may remain temporarily until they are overwritten in accordance with our backup retention procedures.

5. Account and Data Deletion

You can permanently delete your Time Ledger account directly from the Account settings within the Time Ledger app.

Deleting your account will permanently delete your account and associated user data, including your time records, projects, clients, and other information associated with your account.

If you are unable to access the app or cannot use the in-app deletion feature, you may also contact us at support@tavune.com to request assistance with account deletion.

If you have an active subscription purchased through the Apple App Store, deleting your Time Ledger account does not necessarily cancel your App Store subscription. You must manage or cancel the subscription through your Apple account and App Store subscription settings.

6. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

• The right to access your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to request restriction of certain processing
• The right to object to certain processing
• The right to request a copy of certain information
• The right to withdraw consent where processing is based on consent

To exercise applicable rights, contact us at:

support@tavune.com

We may need to verify your identity before processing certain requests.

Your legal rights may vary depending on your jurisdiction, and certain exceptions may apply.

7. International Data Transfers

Time Ledger may use service providers and infrastructure located in countries other than the country where you live.

As a result, your information may be processed or stored internationally.

Where required by applicable law, we take appropriate measures to provide an adequate level of protection for personal information transferred internationally.

8. Data Security

We take reasonable technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction.

These measures may include:

• Encrypted connections between the application and our servers
• Authentication and access controls
• Secure server infrastructure
• Limited access to personal information
• Security monitoring and logging
• Appropriate safeguards for account credentials and authentication tokens

However, no method of transmission over the Internet or method of electronic storage is completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security.

9. Children's Privacy

Time Ledger is intended for users who are at least 13 years old. We do not knowingly collect personal information from children under 13. If you are under the minimum age required to provide consent to the processing of personal information in your jurisdiction, you should use the Service only with the involvement and authorization of a parent or legal guardian, where required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at:

support@tavune.com

If we become aware that we have collected personal information from a child in circumstances where collection is not permitted, we will take reasonable steps to delete that information.

10. Tracking and Advertising

Time Ledger does not sell personal information and does not use your personal information for targeted advertising across third-party apps or websites.

We do not use your work records, project information, client information, or earnings information to create advertising profiles.

We may use third-party analytics services, as described in Section 12, to understand how our website is used. These services do not receive your work records, project information, client information, or earnings information.

If our data practices change in the future, we will update this Privacy Policy and, where required, obtain appropriate permissions or provide additional disclosures.

11. Third-Party Services

Time Ledger may rely on third-party services to provide authentication, hosting, infrastructure, subscription processing, email delivery, security, and other technical functionality.

These third parties may process information according to their own privacy policies and contractual obligations.

Examples of third-party services may include:

• Apple services, including App Store and Sign in with Apple
• Google services, including Google Sign-In and Google Analytics
• Microsoft Clarity, for website analytics
• Cloud infrastructure and hosting providers
• Email delivery providers
• Other service providers required to operate the Service

We do not authorize third-party service providers to use your personal information for purposes unrelated to providing their services to us, except where otherwise permitted or required by law.

12. Cookies and Similar Technologies

Our website may use cookies or similar technologies when necessary to provide website functionality, maintain security, remember preferences, or understand basic website usage.

Our website uses third-party analytics services, including Google Analytics and Microsoft Clarity, to understand how visitors use our website and to improve the Service. These services may use cookies and similar technologies and may collect information such as IP address, device and browser information, pages viewed, and interactions with the website. Their processing of information is governed by their own privacy policies.

The Time Ledger mobile application does not use cookies in the same manner as a traditional web browser.

If we introduce additional analytics, advertising, or other technologies that materially change how personal information is collected or used, we will update this Privacy Policy as appropriate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Effective Date" at the top of this Privacy Policy.

If a change materially affects how we collect or use personal information, we may provide additional notice through the Service or other appropriate means where required by applicable law.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: support@tavune.com

Website: https://tavune.com

We will make reasonable efforts to respond to privacy-related requests within a reasonable period.

Data Controller

Time Ledger is operated by Shenzhen XiyouDiary Network Technology Co., Ltd., located at 119 xiner village, Yantian community, Xixiang street, Bao'an District, Shenzhen.

15. Additional Information for Users in Certain Regions

Depending on your location, additional privacy rights and protections may apply.

European Economic Area and United Kingdom

If you are located in the European Economic Area (EEA) or the United Kingdom, applicable data protection laws may provide you with additional rights regarding your personal information.

Depending on the circumstances, our legal bases for processing personal information may include:

• Performance of a contract — when processing is necessary to provide the Service you requested
• Legitimate interests — when processing is necessary for security, fraud prevention, service improvement, and operation of the Service, provided that our interests do not override your rights
• Legal obligations — when processing is required by applicable law
• Consent — where we specifically request your consent

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

You may also have the right to lodge a complaint with your local data protection authority.

California Residents

If you are a California resident, California privacy laws may provide additional rights regarding your personal information.

Subject to applicable law and exceptions, these rights may include rights to:

• Know what categories of personal information we collect
• Request access to certain personal information
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of certain forms of data sharing or sale, where applicable

Time Ledger does not sell personal information.

To submit a privacy request, contact:

support@tavune.com

We will process applicable requests in accordance with relevant privacy laws.

16. Your Consent

By using Time Ledger, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, stored, and disclosed as described above.

Where applicable law requires consent for a particular type of processing, we will request that consent separately.

You may withdraw consent where legally applicable by contacting us or using the controls provided by the Service.